FAQ > Accounts
What do I need to open a Great World Casino account?
How do I get more cash into my casino account?
Easy. Please go through Open Account and complete all information.
Be sure to read our Rules. To obtain more chips simply go back to CASHIER
and add chips to your existing Account. Use only the address to which
your credit card statement is mailed, or your order may be automatically
declined by BANK for non-matching address. Winnings will only be sent
to the same address.
ALL INFORMATION IS CASE SENSITIVE SO THE "AceUp1234" is not the same as "ACEup1234.
How do I close my casino account?
Your Account will automatically close, if you do not log
into Our casino for more than 60 days. Warning, in such event, any chips
remaining in your Account will be forfeited.
My Account Name/Password doesn't work
Please remember that Account Names and Passwords are CaSe
SensItiVe so that "AceUp123" is not the same as "ACeUp123".
In the meantime, feel free to activate a new Account at Open Account --this time making written note of your Account Name and Password. Then, let us know that you've opened a new Account and we'll transfer your old Account balance to into your new Account.
My Account Name/Password is Stolen or Lost
If you believe that your Account Name was stolen, please
Contact Us. Your Account will be
cancelled and replaced immediately. Additionally, we'll investigate the
matter fully and forward any improprieties to the appropriate authorities
and credit card companies to help the fight against Internet fraud.
IN THE MEANTIME, please do not hesitate to go to Open Account and activate a new Account so that you can begin playing again now. Then let us know your new Account Name and request a transfer of your old Account balance to your new Account so that we may make appropriate adjustments.
ALWAYS BE SURE TO WRITE DOWN AND KEEP SAFE YOUR ACCOUNT NAME OR PASSWORDS. And remember, they are CaSe SenSitiVe.
Incorrect Account Balance
Do you think the computer did not pay you the right amount?
Do you think chips disappeared from your Account?
Please tell us exactly what happened--and when (date/time). Rest assured that we'll promptly research the matter fully and correct any discrepancies immediately.
Please note that if for some reason your connection to the system is interrupted, or all the graphics don't load in, the system still pays according to your last action in that game. If the game was not yet finished, then the system continues the game where you left off when you LOGIN to the games again.